Privacy Policy

The data controller is the Seller operating the SilentMafia store.

Before publishing the final version of this policy, the Seller should complete full controller details: legal name or first and last name, registered address, and business registration identifiers if applicable.

Current support contact channel: Discord at https://discord.gg/silentmafiapl. The Seller should additionally publish a direct privacy contact e-mail address.

The Store may process data provided during purchase or contact, including e-mail address, first name, last name, order information, payment-related information, and communication content.

The Store may also process technical data such as IP address, browser details, timestamps, device and diagnostic information, and cookie-related data.

Personal data may be processed to perform the Agreement, handle orders, deliver Digital Products, process complaints, answer inquiries, maintain security, prevent abuse, and fulfill legal obligations.

The legal bases include Article 6(1)(b) GDPR for contract performance, Article 6(1)(c) GDPR for legal obligations, and Article 6(1)(f) GDPR for the Seller's legitimate interests such as security, fraud prevention, and service improvement.

Data may be shared with entities supporting the Store's operation, including hosting and IT providers, payment operators, accounting or legal service providers, and public authorities where required by law.

Where payments are handled by third-party providers, customer data necessary to process the payment may be transferred to those operators in accordance with their own legal obligations and privacy policies.

Data is stored for the period necessary to perform the Agreement, resolve complaints, and comply with legal obligations such as accounting, tax, and anti-fraud requirements.

Where data is processed on the basis of legitimate interest, it is stored until the interest expires or an effective objection is raised, unless another legal basis justifies longer storage.

The data subject has the right to access data, rectify it, erase it where legally permitted, restrict processing, object, request data portability, and lodge a complaint with the President of the Personal Data Protection Office.

The Store uses cookies and similar technologies to ensure website operation, maintain session and cart features, improve security, and collect analytical information.

The user can manage cookie preferences through browser settings, although limiting some cookies may affect website functionality.

The Store may use external services and link to third-party websites. After leaving the Store, the user should review the privacy rules of the relevant service provider.

The Seller may update this Privacy Policy, especially in the event of legal, technical, or organizational changes. The current version is published on this page.